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The effect of establishment of knowledge management on satisfaction of governmental banks employees by statistical inference (t-student)

Author: 
Alireza Ghanbari, Mehdi Haghshenas and Hassan Chaharmahali
Subject Area: 
Physical Sciences and Engineering
Abstract: 

The current study is aimed at investigation of effective factors on successful implementation of knowledge management in Iranian public banks and its impact on job satisfaction of these employees. The increasing growth of knowledge and skills in information technology, globalization and competitive environment of the banking industry environment, as well as the rapid changes in this area have made it necessary to better organize and manage well-known and hidden organizational knowledge. Human resources management in all organizations should provide a bed for the management of knowledge in which the acquisition of information and knowledge and its sharing throughout the organization is institutionalized and a platform for increasing employee satisfaction is made. Therefore, the move towards the full realization of the knowledge management system has always been on the agenda of organizations, especially for the financial institutions. The tasks of human resources management in learning organizations are based on the attraction and maintenance of knowledge employees. The present study aimed to investigate the effect of knowledge management establishment on job satisfaction of employees. The statistical population of this study included employees who were aware of knowledge management. Using t-student test, it was found that the average of employees' opinions about the effect of knowledge management establishment on employee's job satisfaction is high, so all four research hypotheses were confirmed. The results showed that employees with a mean of 4.11 in Likert's 5-point scale believed that job satisfaction would increase if knowledge management was established.

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