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Evaluating industrial psychology into making gratitude a totem of organizational culture in some selected petroleum business enterprises within bauchi metropolis

Author: 
Hashim Sabo Bello and Muhammed Kabir Ibrahim
Subject Area: 
Social Sciences and Humanities
Abstract: 

The study was carried out in Bauchi metropolis of Nigeria to appraise work behavior in business organizations. The research assessed some selected petroleum service stations with strong view to analyze the industrial psychology of making business managers/owners know and apply the appropriate techniques to keep employees at their best, as not too many Nigerians give their all to Jobs where they only enjoy paid benefits. The study also aimed at determining the best performance which calls for special approach by managers/owners to get workers working, money alone cannot deliver this goal, manager must seek out additional inputs that will. Structured interview and observation were used in systematic data collection (from selected petroleum service stations) through the cluster sampling technique. The overall results support the culture of showing gratitude for work done in organization to have significant positive impact on the business success, longevity, profitability and growth. The study recommended that business managers/owners must continually make gratitude part of their organizational culture which bond friendship smoothens and sweetens relationship and determines the longevity of social interactions leading to business success in the small and medium enterprises (SMEs). The paper also recommended that small and medium enterprise operators must developed and adopt scientific and rational business management strategies that will aid and increase their understanding of motivational tips and their applicability to business enterprise in order to facilitate motivational planning and predictions on the most significant factors that affects business survival.

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