The magnitude and effects of tourist harassment on repeat visits: a case study of kenya’s coastal city of mombasa

Kenya’s beach tourism has been facing setbacks occasioned by a number of harassment against tourists by beach boys. The main objective of this study was therefore to assess the magnitude and effects of tourist harassment in Mombasa, Kenya from perspectives of tourists. During the survey, systematic random sampling procedure was used to select a total of 224 respondents. Data was collected using a structured questionnaire and subjected to descriptive and inferential test analysis using Statistical Package for Social Sciences (SPSS). Results indicated that whereas harassment was high in Mombasa, this did not significantly affect tourists’ repeat visits. This study concludes that although harassment exists in Mombasa, its negative or positive effects and magnitude is purely based on the perception of tourists. Therefore, there is need to streamline and ensure orderly operations on the beach by the key players in the tourism sector in order to minimize the problem of tourists harassment.