The main purpose of this study was to explore students’ perspectives on the factors that impact strongly on their performance in exams. The study probed the students’ factors that lead to poor academic performance in the school through a descriptive qualitative study. Probability sampling was applied to ensure the results reflected the entire school population. Data was collected using survey questionnaires, structured interview, focused groups, observations and documents analysis. The research data was thematically analysed with frequency tables. Measures were put in place to enhance the validity of the study. The results revealed that the students factors such as negative attitude toward education, teachers and the school, lack of confidence, drug abuse, coupling, use of poor study methods and inability to set targets and goals among others impacts negatively on their performance in exams. Further the study found that teachers attends their lessons and are committed to their work, but their relationship with the students is weak. Many students therefore don’t consult teachers for academic assistance and guidance. The study findings indicate weakness in the school policies dealing with discipline, exam and fee collection. Finally the study revealed lack of students’ involvement and negotiation in policies making and programs development processes. The study suggests recommendations to be considered in rebranding the school and developing students’ centred programs to revitalize the students’ academic performance in KCSE exams.