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“Cloud computing for smes in ghana; Benefits and contribution to organizational performance, fiagya rural bank and aspet ‘A’ company limited in the techiman municipality

Author: 
Batola David, Peace Enyonam Amoako and AddaiKyeremeh Emmanuel
Subject Area: 
Social Sciences and Humanities
Abstract: 

The research was conducted to evaluate cloud computing in Ghana; Benefits and contribution to organisational performance in the Techiman Municipality. In all, sixty (60) questionnaire was distributed to Fiagya Rural Bank and Aspet ‘A’ Company limited. The study used the systematic random sampling and probability sampling techniques to ensure that participants were accessible throughout the period of study. Within this research work, the descriptive research type was used. Descriptive analysis factors like frequency tables, mean scores and percentages were generated, and their interpretations thoroughly explained and interpreted. The study found out that, the major benefits of cloud computing were improved collaboration between employers and customers, cost savings, extensive technical support from cloud providers, business continuity through disaster recovery, unlimited storage and safety in data storage. The lack of capital and inadequate technical expertise was among the factors that prevented SMEs for reaching their potential. The study also revealed that the awareness level of SMEs on the availability and accessibility of cloud services is low. Security in the cloud is among the greatest challenges that confront service providers and users. It is therefore evidently clear that the issue of security within the cloud cannot be over emphasised due to threats from within and outside of cloud environments. Additionally, the study showed a significant positive relationship between adoption of cloud computing and organisational performance. This is an indication that, as SMEs tend to adopt Cloud computing, the organisational performance of that organisation tend to increase and vice versa. Based on the findings of the study, the study recommended that Cloud computing should be incorporated into a holistic national ICT policy or framework for development. This will shape the development of viable strategies by policy makers and agencies in technology that can increase the adoption and use of cloud services amongst SMEs.

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