Background: declared home by the hospital. The problem of delay can hamper the task of medical records assembling which has an impact on the service of officers to patients. effectiveness of supervision with coaching method on returning the medical record documents of BPJS inpatients to the Inpatient Cashier at RSUD Kota Dumai research with a pre were sampled using simple random sampling. Data were analyzed by univariate and bivariate analysis. SOP supervision wi of fifteen days. After supervision, the average return of medical record documents was four days, and documents were immediately returned before 24 hours, and a maximum of fourte Wilcoxon test result shows that p coaching method, the faster medical record documents returned, and it is effective to BPJS inpatients medical record documents. problems that exist in various hospital units with the coaching method and be applied to all officers to be more effective in has a positive impact on hospital management the timely return of medical record document files is 2×24 hours after the patient is -experimental design (one group with pre-test and post Result: the average length of time to return medical record documents before conducting th the coaching method was six days with the fastest is one day and a maximum -value 0.000 < 0.05. Conclusion: Suggestion: RSUD Kota Dumai expected to increase supervision on overcoming every problem that exists in the RSUD Kota Dumai units so that it Objective: to find out the . Method: this was quantitative -test). Ninety-nine nurses en days. The the better the supervision with the
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