Factors affecting the length of waiting period in government dental clinics in Najran city, Saudi Arabia

The current study aims to identify the factors affecting the waiting period in government dental clinics in Najran, Saudi Arabia. The study followed the quantitative research methodology descriptive and analytical approach method that depends on the questionnaire applied to a sample of 148 medical, nursing and administrative staff in government dental clinics in Najran Region (Najran Specialist Dental Center, Sharurah Dental Center, Habuna Dental Center, Primary Dental Clinics) The research community consists of (210) employees. The study reached results showing that the delay in the maintenance of medical devices was the most influencing factor in the length of waiting periods. Followed by the shortage, poor distribution, and high turnover of the medical staff. Then the weak coordination process between the medical staff and the entry office. The last arrangement was a shortage of some medical supplies and equipment. According to the results, the study recommended a government dental clinic in the Najran region in the Kingdom of Saudi Arabia to work to reduce waiting times through several points, the most important of which are: activating periodic maintenance and maintenance work at the required time without delay, employing a sufficient number of medical workers: reducing the turnover of medical staff by increasing motivation and high rewards, Providing high-quality medical supplies, improving coordination in government dental centers.