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Identification of pharmaceutical quality dashboard-pharmaceutical industry

Author: 
Raghavendra, D., Dr. Chauhan, R.K. and Dr. Mallikarjuna Rao, T.D.
Subject Area: 
Health Sciences
Abstract: 

This paper describes and demonstrates pharmaceutical quality dashboard, is a visual display of the pharmaceutical industry critical quality metrics information to steer industry to meet quality vision and overall performance of your firm, set objectives, consolidated and arranged in a single frame so that the quality metrics can be monitored effectively by senior management at a glance and promoting transparence throughout the organization. Despite the availability of robust quality systems in-place and in-use, it does not mitigate quality risk and non-compliances. Therefore, this study proposes a research model that support management monitor and steer their quality metrics throughout the continuous improvement cycles. The exploratory method has been used for study through data available on regulatory websites, interview with pharma industrial personnel and secondary data in articles of other researchers for developing quality dashboard to be included in a measurement framework for systems strengthening. More than 83 participants, who represented 05 different organizations working to design and roll-out of quality dashboard. The quality dashboard framework and indicators will help guide pharmaceutical industry in ways that will have lasting results. Objective: The purpose of this study is to identify the pharmaceutical quality dashboard which will give new level of comfort with their visualization of overall quality risk of firm and analytic abilities. The dynamic, interactive pharmaceutical quality dashboard have helped keep management and internal/external stakeholders about the time-to-time quality performance indicators. Methods: Interview with pharmaceutical industry employees has been used for primary source of data. And the exploratory method has been used for study through data available on regulatory websites and secondary data in articles of other researchers. Results: After several data pharmaceutical quality dashboards evaluation, finally prototype pharmaceutical quality dashboards designed and developed which is cost effective, feasible, no special training required for roll-out, customizable, easy to use, eye-catching and drive management to meet quality mission for pharmaceutical industry. Conclusion: Through pharmaceutical quality dashboards, overall quality risk shall be visualized, quantified and do qualitative analysis pertaining to all departments effectively & take necessary actions if needed and mitigate the quality risk with connect-communicate-collaborate with all stakeholders of organization.

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