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Role of human resource management strategy in organizational performance in kenya: a case study of kenya tea development agency limited

Author: 
Waiganjo Esther Wangithi and Mukulu Elegwa
Subject Area: 
Social Sciences and Humanities
Abstract: 

Most organizations today are undergoing some structural, operational, and business strategic changes with the aim of improving their performance. The organization’s competitive strategy may include mergers and acquisitions, downsizing to increase efficiency, internal operations, or the acquisition of automated production technology. These strategic decisions determine the demand for skills and human resource. Incompetent and unbalanced: resourcing, training, development, reward, and appraisal methods have led to poor performance. The aim of this study was to establish the efficiency of recruitment and selection methods and the types of rewards used to motivate staff. This study was a descriptive research, a case study of Kenya Tea Development Agency (KTDA).It employed instrument triangulation consisting of questionnaires, interviews, and observation. The findings of this study indicated that an effective recruitment and selection, training and development as well as reward and appraisal strategy contributes to improved organizational performance. The study recommended that KTDA should improve its overall operational efficiency by applying appropriate cost effective technology. This organization should also have a clearly defined and articulated corporate strategy, and improve in its risk management. KTDA should focus on external marketing and value addition so that it can compete globally.

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