Anger need not be a negative expression. Anger is a normal human emotion that, when handled appropriately and expressed assertively can provide an individual with a positive force to solve problems and make decisions concerning life situations. Anger becomes a problem when it is not expressed and when it is expressed aggressively. The aim of the study is to learn to control anger by recognizing what triggers their anger, how behaviour contributes to a volatile situation. The number of and impact of violent incidents in mental healthcare settings can be reduced by the appropriate, therapeutic and effective use of the full range of interventions. This can only occur if adequate number of professionals are properly trained in the different techniques and organizations have robust systems for auditing and monitoring the prevention and management of violence.
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