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Relative Impact of Various Employee Welfare Programs on Attributes of Employee Engagement in I.T Sector

Author: 
Swati Jha and Dr. Manju Nair
Subject Area: 
Social Sciences and Humanities
Abstract: 

The IT industry has not only catapulted India's representation on the global platform, but has also fuelled economic growth by revitalizing the higher education sector especially in engineering and computer science. The IT sector provides employment to a major chunk of working force of every economy. But in the modern times, Long and stressful working hours, cut throat competition, increasing automation ,heavy workload and monotonous nature of work has made employee engagement a big Issue in IT sector. This study deals with the two very important challenges of IT sector .i.e. Employee Engagement and Employee welfare Programs and their cause effect analysis over each other. The research study is an endeavour to identify the impact of various employee welfare programs on employee engagement level. There are 7 types of employee welfare programs considered. Whereas employee engagement has been measured on Utrecht work engagement scale (UWES).According to the scale the variables identified to measure employee engagement are –Vigor, dedication and absorption (Schaufeli, Salanova et al., 2002) .The study explains the impact of various employee welfare programs on individual component of overall employee engagement. As an outcome of the study the researcher was able to suggest which type of employee welfare program specifically impacts which component of engagement. The outcome of the study can be used to by IT companies to target certain type of welfare practices in order to regulate particular component of engagement from Vigor, Dedication and Absorption. The research tool adopted for the collection of primary data is a structured questionnaire and few personal interviews with respondents. Secondary data was extracted through various research journals, business magazines and company web portals. Out of 416 questionnaires distributed 404 were received with legit and completely filled responses, which were analysed to derive logical conclusions. The data was collected through employees of various IT and ITeS companies from the state of Rajasthan.

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